Terms & Conditions

Last updated: 14 June 2026.These Terms & Conditions (“Terms”) govern the coaching, training and education services (“Services”) provided by Bradley Harle trading as The Ai Advantage Co, ABN 36 845 513 681 (“we”, “us”, “our”), to you, the client (“you”, “your”). By booking, paying for, or attending a session, or by ticking the box at booking or signing our session agreement, you agree to these Terms.

1. Our Services

We provide education, coaching and training on the use of artificial intelligence (AI) tools (such as ChatGPT, Claude, Microsoft Copilot, Google Gemini and similar), including how to set them up, prompt them, and apply them to your own work.

Our Services are general in nature and for educational purposes only. They are not financial advice, legal advice, tax advice, accounting advice, business advice, agricultural or veterinary advice, or professional advice of any kind. You should obtain your own independent professional advice before making decisions in those areas.

Any examples, templates, prompts and pre-built tools we show you are illustrations to help you learn — they are not tailored professional recommendations for your specific circumstances.

2. No Guarantee of Results

AI is a rapidly changing field. We do not guarantee any particular outcome, result, time saving, accuracy, income, or business result from the Services or from your use of any AI tool. Any examples of results or time savings are illustrative only.

3. AI Outputs — Accuracy and Your Responsibility

AI tools can produce information that is inaccurate, incomplete, biased, out of date, or fabricated (“hallucinations”). This is a known limitation of the technology.

You are solely responsible for reviewing, verifying and validating any AI output before relying on or acting on it. Do not use AI output for important decisions (including financial, legal, safety, health, animal-welfare or business decisions) without independent verification and, where appropriate, professional advice. You are responsible for all decisions you make and actions you take using AI tools or anything produced during or after a session.

4. Third-Party AI Tools and Platforms

The AI tools and platforms we help you use are provided by third parties (for example OpenAI, Anthropic, Microsoft, Google). Your use of those tools is governed by those providers’ own terms of service and privacy policies, which you are responsible for reading and complying with.

We are not responsible for third-party tools, including their availability, changes, pricing, features, security, data handling, or any loss arising from their use. Costs of third-party subscriptions are your responsibility.

5. Data, Privacy and Cyber-Security — Your Responsibility

• You are responsible for the security of your own accounts, passwords, devices, networks and data, including using strong passwords, multi-factor authentication, and keeping your own backups.
• You accept full responsibility for any cyber-security risk and for any loss, corruption or unauthorised access to your data arising from your use of AI tools, your devices, or your accounts, except to the extent caused by our negligence and to the maximum extent permitted by law.
• You are responsible for what you input into AI tools. Do not enter confidential information, personal information about other people, sensitive data, or third-party data into AI tools unless you are authorised to do so and have considered the privacy and security implications.
• We handle your personal information in line with our privacy practices and the Privacy Act 1988 (Cth) where it applies, and collect only what we need to deliver the Services.

6. Intellectual Property

All materials we provide — including guides, the online guide library, templates, prompts, frameworks, and pre-built tools — are our intellectual property (or licensed to us) and are provided to you for your own personal or internal business use only. You must not copy, resell, redistribute, publish, or share our materials or the guide-library password with anyone outside your household or business without our written permission.

7. Confidentiality

Each party will keep the other’s confidential information confidential and use it only to deliver or receive the Services, except where disclosure is required by law.

8. Fees, Payment, Cancellations

• Fees are as quoted at the time of booking. Sessions and packages are payable upfront unless we agree otherwise in writing.
• Accepted payment methods may include online booking/card, bank transfer, PayID, or cash, as advised.
• Rescheduling:please give at least 24 hours’ notice. Cancellations with less than 24 hours’ notice, or non-attendance, may be charged in full.
• Refunds: we do not offer refunds for change of mind. Nothing in this clause limits your rights under the Australian Consumer Law (see clause 9).

9. Liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

To the maximum extent permitted by law, and other than for those non-excludable rights:

• our Services are provided “as is”, and we exclude all other warranties;
• we are not liable for any indirect, special or consequential loss, loss of profit, loss of data, loss of opportunity, or business interruption; and
• our total liability to you for any claim arising out of or in connection with the Services is limited to the amount you paid us for the Service giving rise to the claim.

Where the Australian Consumer Law applies and the failure does not relate to a good or service of a kind ordinarily acquired for personal, domestic or household use, our liability is limited (at our option) to re-supplying the Services or paying the cost of re-supply.

10. Indemnity

You indemnify us against any claim, loss, damage, cost or liability we suffer arising from your misuse of AI tools, your breach of these Terms, your inputs into AI tools, or your reliance on AI output without verification — except to the extent caused by our negligence and to the maximum extent permitted by law.

11. General

• Governing law: these Terms are governed by the laws of Victoria, Australia, and the parties submit to the courts of that State.
• If any part of these Terms is unenforceable, the rest continues to apply.
• We may update these Terms from time to time; the version in force is the one published at the time you book.